When to arrive
To enjoy the complete spa experience, we suggest you arrive for your treatment 15 minutes prior to your appointment time.
All treatments are completed as scheduled, so please be aware that if you arrive late, your service will end on time so that the next guest is not delayed.
We wish to make your time at The Spa relaxing and stress free, please advise us upon booking if you are pregnant, have allergies, high blood pressure, any medical conditions or are undergoing medical treatment so we can tailor your treatments accordingly.
Please wear comfortable clothing to the spa. Our therapists are trained to drape you and protect your privacy at all times. We also recommend that you do not bring valuables and jewellery.
Location and Parking
The Spa at Salt is located in Salt Village Kingscliff out the front of Peppers Resort. Underground parking is available at Peppers Resort or street parking within Salt Village. All are just a short stroll from The Spa.
We understand that sometimes you need to change your schedule. Guests who wish to change or cancel an appointments are kindly requested to provide at least 24 hours notice or a 50% cancellation fee will be charged to your card. If no notification or a no show then 100% of charge will apply. This also applies to gift vouchers.
Please respect the quiet and privacy needs of other guests by turning off your mobile phone and by making child-care arrangements for any appointments.
Thank you for considering others and our policy and we look forward to welcoming you at The Spa at Salt.
Gift Vouchers and Corporate Gifts
We are pleased to offer gift vouchers for single treatments, packages or a dollar value. Specific requests and corporate gifts can be arranged. Gift vouchers, corporate gifts and product orders can be placed and paid for over the phone.
We Stock The Full Aveda Range!
Our boutique carries the full Aveda hair, makeup, body and skincare range. Can’t make it to The Spa today? Our Aveda shop is open 24/7 so you can shop online anytime and the product will be delivered to your doorstep.